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Your System house in Duisburg

Do you want to be one step ahead in today’s IT society?

How well is your company networked? Is your IT infrastructure being used efficiently? How diverse are your communication options? These are key challenges for companies today, and our IT service can help you meet them.

Kiwango IT- your partner for an intelligent IT infrastructure

Your partner in digitization

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About us

Kiwango IT GmbH

Your IT Service in Duisburg

We offer you a service that is tailored to your wishes and needs from day one. You will receive tailor-made solutions from a single source, with which you can get on with your work straight away.

So that nothing escapes you!

Our team of IT specialists and data protection experts supports you in all matters concerning your IT infrastructure.

We provide reliable and cost-effective services especially for small and medium-sized businesses. This allows our customers to concentrate on their core business.

Don’t miss out on the opportunities offered by integrating up-to-date IT structures into your system environment: Keep in touch with your mobile employees and field offices. Archive and manage your documents and information at digital speed! This will give you the decisive advantage.

Planning & Implementation

With professional planning, reliable, future-proof implementation and end-to-end support, you are well taken care of at Kiwango IT GmbH.

We design the infrastructure of your existing network to fit you exactly. Our experienced staff will also support you on site with new planning, server administration and system integration. In doing so, we develop a custom-fit and indivdual solution concept, which is tailored to your hardware and software needs.

Our project planning

As a rule, we begin with a thorough analysis of the current and target status. This analysis is carried out in close coordination with your company and serves to determine the current demand for products as well as services.

We prepare a detailed cost estimate for the expected planning, consulting and project work. This serves as a cost estimate for your company, in which the expected expenses for consulting, planning, installation and commissioning of the IT infrastructure are comprehensively outlined.

Whether individual server systems for SMEs or complete equipment for data centers, we will provide you with hardware, software and end-user equipment that meets your requirements.

We will not promise you 100% high availability, but will make sure that you will not even notice a server failure. According to the

Institute of Electrical and Electronics Engineers (IEEE), a system is considered highly available if an application remains available in the event of a failure and can continue to be used without immediate human intervention. High availability is only achieved at a value of 99.9% or higher. 99.9% percent, for example, corresponds to a downtime of about 8:46 hours per year.

Am besten ist natürlich Prävention. Vereinbaren Sie gleich einen Termin zur “Vorsorgeuntersuchung” Ihrer IT-Infrastruktur!

IT Monitoring

Kiwango IT is watching you!

Yes – and deliberately so! Trust is good, control is safer!

  • Desktop monitoring and server monitoring (e.g. services, availability,…)
  • Daily hardware health check (e.g. CPU, RAM, LAN, RAID arrays,…)
  • Connection checks (e.g. ISP connections, websites, mail servers,…)
  • Network performance checks (e.g. SNMP, FTP, NAS,…)
  • Vulnerability analysis (e.g. firewalls, SPs, updates,…)
  • and much more…

Consulting

We are all individualists!

There is no standard solution for all customers and problems.

You tell us your wishes and ideas and we turn them into your concept. And our consulting does not stop here. Kiwango IT GmbH accompanies you from the beginning of your first idea to the implementation and if you want, beyond.

Outsourcing

Time is money.

True!

Free up your resources and save costs through better performance and availability. High availability of the IT infrastructure is essential for successful business operations. Optimized use of resources, flexible support times and relief for employees are essential features for successful outsourcing.

Service

Support

Of course! We are here for you!

Remotely or at your site. Because our overriding guiding principle is that you can resume your activities as quickly as possible without any problems in the event of faults in your IT.

Therefore, let us be your IT department!

Maintenance and care

IT system optimization, order data processing, EDP maintenance, external data protection?

We are there for you at any time for the maintenance of your hardware and software. Regular maintenance keeps your system always up to date. In this way, any malfunctions can be detected at an early stage and rectified immediately, before a serious problem arises. With maintenance and service from Kiwango IT GmbH, you can protect your data and your equipment effectively and reliably!

Service and maintenance contracts provide you with maximum cost transparency for guaranteed services. Maintenance cycles must be adhered to. Especially for automatic updates, it is important to define a procedure that supports operational requirements.

Our many years of experience have shown that open communication not only creates trust, but also an environment in which improvements to your IT performance can be made.

Here’s what else to consider:

When maintaining and servicing IT systems, the issue of data protection must also be taken into account. The background to this is that during the maintenance or servicing of IT systems, the service provider may gain knowledge of the personal data stored by the customer on its IT systems. For this reason, the legislator has decided to include a corresponding provision in Art. 28 DSGVO.

This means that the regulations on commissioned data processing also apply to the maintenance and servicing of IT systems.

Virtualization

Virtualization is by far the most effective way to reduce IT spending while increasing efficiency and agility – not only for large companies, but also for small and medium-sized enterprises (SMEs).

The reasons to embrace virtualization include: running multiple operating systems and applications simultaneously on a single computer, consolidating hardware for significantly higher productivity with fewer servers, saving 50% or more in overall IT costs, accelerating and simplifying IT management, maintenance and deployment of new applications.

Green IT Virtualization

Virtualization means saying goodbye to single-purpose machines, as well as to the 1:1 mapping of the server instance to the hardware working underneath.

As a VMware partner, Kiwango IT GmbH uses the appropriate software. The physical server (or host) is made to believe that it has the entire hardware at its disposal – while in reality 8, 10, 12 or more virtualized server instances run on one machine.

The logical consequence is: lower power consumption for server operation, as well as for power-hungry air conditioning & cooling.

Data storage

A lot of energy is consumed in the area of data storage. Here, too, optimization is possible: deduplication.
Special software breaks down the files to be stored into many individual blocks, and replaces repeating bit patterns with references to the one stored block. In this way, extensive archive or backup data stocks can be reduced as drastically as the number of servers through virtualization.

Desktop virtualization

A lot of energy is wasted on the user side because companies still rely on PCs. However, these “fat clients” are absolutely “overpowered” for the everyday tasks of an office environment. As a result, an additional unnecessary amount of energy is consumed. An alternative to PCs are the:

Thin Clients

Here, the applications run in the data center with all the possibilities of energy optimization. Such a centralized client architecture not only creates cost, management, and security advantages, but also saves electricity to a considerable extent.

Network virtualization

Network virtualization achieves hardware independence by completely decoupling the network components from the underlying physical network infrastructure. From the end host’s perspective, the physical network is faithfully mapped and no difference is created for the workloads. However, in terms of operations, it is a transformative change that enables unprecedented automation from network provisioning to deployment to maintenance.

Conclusion:

GREEN IT is not just about purely environmental protection considerations or the disposal of end devices, but primarily about the economic consideration of power consumption and thus the efficient use of resources.
Companies therefore benefit from GREEN IT. The electricity savings alone make the virtualization/consolidation projects pay off (ROI).

Virtualization with VMware

Years ago, Kiwango partner VMware introduced virtualization, which decouples CPU power and memory from the underlying physical hardware. Virtualization is now a popular infrastructure technology. In this comprehensive application, end users and IT administrators benefit from significant advantages over traditional IT infrastructure.

In a nutshell:

Computing:

Many virtual machines can run simultaneously on a single computer, greatly improving availability, performance and resource utilization.

Network:

Network virtualization achieves hardware independence by completely decoupling network components from the underlying physical network infrastructure. This enables unprecedented automation from network provisioning to deployment and maintenance.

Storage:

Aggregated, flexible, efficient and dynamically scalable. Result: savings of up to 50 percent in total cost of ownership for storage, and reduced storage infrastructure complexity across the board.

Security:

VMware integrates network security and firewall protection into every virtual machine. VMsafe APIs simplify the integration of third-party security products to meet even the most specific requirements.
PRACTICE ADVANTAGES: Simplicity – Speed – Security – Cost-effectiveness.

Backup with Veeam

For SMEs, Veeam Backup Essentials is used. Why?

Because with a small budget and time constraints, a powerful and user-friendly backup solution is more important today than ever before. Veeam Backup Essentials delivers all the powerful and easy-to-use features and benefits of Veeam Backup & Replication in a highly affordable solution.

For businesses of all sizes, Veeam Backup Management Suite is applied.

Veeam Backup Management Suite is based on Veeam Backup & Replication to provide a solution that meets all the backup, insight and control requirements for your VMware environment.

  • Reporting at a glance
  • Complete visibility into backups & virtual infrastructures
  • Monitoring of backup jobs and resources
  • Detailed documentation on backup status, performance, availability and utilization

IT-Security

For small and medium-sized enterprises (SMEs), the use of information technologies is part of everyday business: A great deal of data, some of it confidential, is processed via IT.

At the same time, two out of three German companies have lost data in recent years and suffered economic damage as a result. The reason for this is often a lack of awareness of the importance of secure IT systems. Security is a basic prerequisite for business success.

You are only protected against attacks on your system by the right security solution. We at Kiwango IT GmbH advise you on a vendor-neutral basis and find the right solution for your individual requirements. Whether you need anti-virus, spam or firewall solutions, we will discuss your requirements with you and offer you the perfect solution. If you are affected by a virus attack, we will also take care of its clean removal and, if necessary, system recovery.

We analyze your network structure and jointly determine the security needs of your company. In doing so, we support you in evaluating the costs, benefits and risks of your current infrastructure.

Data protection

We provide you with an EXTERNAL DATA PROTECTION OFFICER. Your advantages over an internal data protection officer include the following:

  • Multiple qualifications (legal & IT)
  • Unbiased approach (neutral position)
  • Freeing up internal resources
  • No right of co-determination of the works council during appointment
  • No conflict of interests
  • Further training at the expense of Kiwango IT GmbH
  • Assured representation
  • Fast familiarization with operational conditions
  • No employment relationship (service/consultant contract)

Fact is:

All private companies with more than 9 employees accessing personal data are required to appoint a certified data protection officer. However, this person may not be a member of the management or executive staff, nor may he or she own any shares in the company in question. In the event of non-appointment or sham appointment, BDSG §43 provides for a fine of up to €50,000.00.

Already in case of negligent unauthorized collection or processing of personal data, fines up to 300.000,00€ are possible. Since 2009, the fine should exceed the economic benefit that the offender has derived from the administrative offense.

The BDSG (Federal Data Protection Act) applies to all companies in the private sector. Regardless of the number of your employees, you are obliged to comply with the requirements of the BDSG.

We are happy to advise you. From the analysis to the implementation in the daily work processes, we are at your side as expert external data protection officers.

However, when making your decision, please bear in mind that an internal company data protection officer may only be appointed if he or she has received appropriate professional training. In addition, a company data privacy officer has special protection against dismissal: only for good cause. If a data protection officer is dismissed, the employment relationship continues for up to one year. Dismissal is only possible by the supervisory authority.

Therefore, opt for an EXTERNAL DATA PROTECTION OFFICER.

Emergency service

Just call us: +49 (0)203 – 92 86 91 99

With our emergency service, we offer you the possibility to reach out to us at any time. After all, it is not up to you when your IT goes on strike. Use our emergency call, which is also available outside our business hours.

Showcases & References

Isolated thinking in sectors prevents innovations. We work with our customers and partners on solutions that bring technologies and know-how from different areas into applications in a meaningful way. You can find an excerpt of our activities here:

Virtualization

Virtualization is by far the most effective way to reduce IT spending while increasing efficiency and agility – not only for large companies, but also for small and medium-sized enterprises (SMEs).

The reasons for virtualization include: running multiple operating systems and applications simultaneously on a single computer, consolidating hardware for significantly higher productivity with fewer servers, saving 50% or more in overall IT costs, accelerating and simplifying IT management, maintenance and deployment of new applications.

Green IT Virtualisierung

Virtualization means saying goodbye to single-purpose machines, as well as to the 1:1 mapping of the server instance to the hardware working underneath. As a VMware partner, Kiwango IT GmbH uses the appropriate software. The physical server (or host) is made to believe that it has the entire hardware at its disposal – while in reality 8, 10, 12 or more virtualized server instances run on one machine. The logical consequence is: lower power consumption for server operation, as well as for power-hungry air conditioning & cooling.

Datenspeicherung

A lot of energy is consumed in the area of data storage. Here, too, optimization is possible: deduplication. Special software breaks down the files to be stored into many individual blocks, and replaces repeating bit patterns with references to the one stored block. In this way, extensive archive or backup data stocks can be reduced as drastically as the number of servers through virtualization.

A lot of energy is wasted on the user side because companies still rely on PCs. However, these “fat clients” are absolutely “overpowered” for the everyday tasks of an office environment. As a result, an additional unnecessary amount of energy is consumed. An alternative to PCs are the:

Thin Clients

Here, the applications run in the data center with all the possibilities of energy optimization. Such a centralized client architecture not only creates cost, management, and security advantages, but also saves electricity to a considerable extent.

Network virtualization

Network virtualization achieves hardware independence by completely decoupling the network components from the underlying physical network infrastructure. From the end host’s perspective, the physical network is faithfully mapped and no difference is created for the workloads. However, in terms of operations, it is a transformative change that enables unprecedented automation from network provisioning to deployment to maintenance.

Virtualization with VMware

Years ago, Kiwango partner VMware introduced virtualization, which decouples CPU power and memory from the underlying physical hardware. Virtualization is now a popular infrastructure technology. In this comprehensive application, end users and IT administrators benefit from significant advantages over traditional IT infrastructure.

GREEN IT is not just about purely environmental protection considerations or the disposal of end devices, but primarily about the economic consideration of power consumption and thus the efficient use of resources. Companies therefore benefit from GREEN IT. The electricity savings alone make the virtualization/consolidation projects pay off (ROI).

In a nutshell

Computing:

Many virtual machines can run simultaneously on a single computer, greatly improving availability, performance and resource utilization.

Netzwerk:

Network virtualization achieves hardware independence by completely decoupling network components from the underlying physical network infrastructure. This enables unprecedented automation from network provisioning to deployment and maintenance.

Storage:

Aggregated, flexible, efficient and dynamically scalable. The result: savings of up to 50 percent in total cost of ownership for storage, and reduced complexity of the storage infrastructure across the board.

Sicherheit:

VMware integrates network security and firewall protection into every virtual machine. VMsafe APIs simplify the integration of third-party security products to meet even the most specific requirements.
PRACTICE ADVANTAGES: Simplicity – Speed – Safety – Economy

Backup with Veeam

For SMEs, we use Veeam Backup Essentials. Why?

Because with budget and time constraints, a powerful and easy-to-use backup solution is more important today than ever before. Veeam Backup Essentials delivers all the powerful and easy-to-use features and benefits of Veeam Backup & Replication in a highly affordable solution.

For businesses of all sizes, Veeam Backup Management Suite is applied.

Veeam Backup Management Suite is based on Veeam Backup & Replication to provide a solution that meets all the backup, insight and control requirements for your VMware environment.

Some features of this software are:

  • Reporting at a glance
  • Complete visibility into backups & virtual infrastructures
  • Monitoring of backup jobs and resources
  • Detailed documentation on backup status, performance, availability and utilization