The matrix-based messenger for secure communication in the healthcare industry


About is a highly secure messenger based on the powerful Matrix platform. Our innovative solution offers you a trustworthy and GDPR-compliant communication option in the healthcare sector and other sensitive areas.

Data security and data protection are our top priority. was explicitly developed for use with confidential data. Our advanced security measures ensure that your information is protected while you communicate easily and conveniently with your colleagues, partners or customers.

We are proud that meets the strict requirements of the GDPR. Your data is in safe hands with us and is handled in accordance with the applicable data protection regulations. In addition, we are regularly re-certified to ensure that we meet the highest standards.

With, you can not only exchange text messages, but also transfer files, images and even video calls. Our user-friendly interface allows for smooth and intuitive use without compromising on security. and the TI-Messenger 

Our module has been developed with the utmost care since 2017. From the very beginning, we have attached great importance to data protection and data security, as this is our top priority. We have comprehensively integrated data protection right from the start and continuously developed it further. also meets the strict requirements of Gematik and is already ready to receive TI Messenger certification. We are confident that we will successfully complete this certification in the second quarter of 2023. Our efforts are aligned with the high standards of the TI and our goal is to be recognized as a certified TI messenger.

We attach great importance to interoperability and therefore consistently implement the required interoperability standard HL7 FHIR and the open communication protocol Matrix. This allows our customers seamless integration into existing systems and a smooth exchange of medical information.

At Awesome Technologies, we stand for trust, quality and security. Our customers can rest assured that meets the highest standards and that their sensitive data is protected at all times. We are proud to offer you an innovative solution that meets the requirements of the healthcare sector and helps you to communicate more efficiently and securely.

Are you interested in our TI-Messenger and would like to become part of the network?

Then get in touch with us!

How does it work? funktionsweise


With the Messenger service, we offer you a secure framework for your professional exchange among colleagues and for communication with your employees. The app is available for iOS and Android.


  • One-to-one communication
  • Group conversations
  • Sending pictures and videos
  • Text and video communication


  • Creation in the company’s own design as a strong identification point for your employees
  • Central user administration possible in existing systems
  • Presettable pseudonymization: when using a private smartphone, business and private communication remain strictly separated and the private telephone number is not known
  • Access for external users (customers or service providers) possible with corresponding authorization concept


  • Development and hosting take place in Germany
  • The solution can be used on both company-owned and private smartphones in compliance with the GDPR
  • Combination of security (two-factor authentication) and ease of use thanks to our optimized onboarding of all employees with corresponding usage rights

We make individual adaptations and further developments possible for you! Talk to us about connecting existing systems (e.g. nurse call system, personal duty roster, outpatient care file and much more). Our developments are based on standardized interfaces and take your entire IT infrastructure into account.


Security is important to you and to us. We are therefore constantly working on state-of-the-art technologies to protect your data. Feel free to ask us!

Central user administration

Thanks to the closed system of central user administration and the pseudonymization of users, you can determine who receives which information in your organization at any time and assign and delete authorizations directly when employees join or leave the company.

Authorization concepts

A graduated authorization concept (write, read, create groups…) enables communication within individual workgroups as well as between them (federation). External users (customers or service providers) can also receive authorizations as required.

Use also on private devices

Messenger is suitable for use on private devices, as all data remains in the app. Whether pictures or documents, nothing can get out. Images and videos are delimited and can only be used within the app.

Made in Germany

The servers are developed and hosted in Germany and are therefore subject to all legal requirements for data protection and data security. Installation and support are provided by Awesome Technologies.

We are a certified video service provider according to § 365 SGB V as part of the model program for testing telecare according to § 125a SGB XI

ips datenschutz zertifiziert

Certified data protection

Highest standards of data protection and security certified according to the Internet privacy standards. You can find more information about our certification here.

GDPR compliant

We are proud to determine the requirements of the General Data Protection Regulation and will continue to ensure that we comply with data protection regulations in our daily work. Protecting the privacy and personal data of our customers is a top priority for us.
for Android and iOS

Would you like to get an impression of how our messenger works? Download for iOS or Android here!




qr-ios user manual download

The user manual is an important guide for anyone who wants to use the chat system. It is available in various formats to meet the needs of all users. There are manuals for Android devices, iOS devices, the web client and also for the Synapse Admin. These manuals provide comprehensive instructions and information on how works so that every user can get the most out of the system. By downloading the user manual, you can be sure that you are taking the right steps to ensure efficient and effective use of the system.


The messenger was created together with our development partner Caritasverband for the Landkreis Kronach e.V.